Palmetto Primary Care Physicians

Summerville, South Carolina

Increased quality of care and patient experience are the primary outcomes anticipated at the Palmetto Primary Care Health and Wellness Campus. Located on 28 acres, four new buildings will form a walkable wellness campus, integrated into a larger master planned community. The four new buildings will house a broad range of services.

The first building in this multi phased project will be a 100,000 GSF, three story Medical Office Building. Main floor services include, Imaging, with women’s health and MRI capabilities, an urgent care center, a primary care physician suite, a café, as well as administrative and registration spaces. Upper floor provider suites are organized in clusters, with a common waiting area for all suites. Each floor also has staff support areas for conferences, staff lounge and lockers that will be shared by all staff on each floor.

Attention has been paid to the overall patient experience. Concierge services, led by the primary care groups guide the patient care management process and act as advocates for the patient. Architectural design elements that enhance visitor comfort, promote familiarity and remove institutional images are carefully integrated throughout the facility. Co-locating a broad range of services onto a single site, with medically integrated fitness facilities drawing members to the site multiple days a week, and with over 16 subspecialties on campus, the convenience of referrals and follow up will improve patient outcomes.