Consumers “are shifting their demand for healthcare away from expensive, conventional physician offices with limited hours to affordable and convenient retail clinics.” These trends indicate a preference for market- and consumer-driven options such as affordable, convenient retail health care clinics over the traditional physician’s office, often bogged down in massive paper work and long waits for appointments.
At present we see three high-growth avenues for health care delivery transformation, based on retail planning and design principles; Locating express health care clinics in large-scale retail stores, medical malls as an adnunct to hospitals, and locating retail brands within health care campuses.
Healthcare has changed dramatically in the last two years. The economic meltdown, coupled with the uncertainty of federal healthcare reform, has left many practices struggling to remain competitive in a healthcare industry that has become increasingly consumer-focused. The trends and challenges that healthcare systems and individual practitioners are facing revolve around three critical underlying themes: